Return Policy:
Condar gladly accepts returns for items within 30 days of purchase.
Return window:
30
Restocking fee:
Exceptions:
Structural Warranty
The customer must inspect the combustor immediately upon receipt, and return the product unused within 30
days, to our North Carolina factory for refund or exchange. Condar doesn’t warrant structural integrity after
the combustor has been installed, or after it has been used
Support:
Condar
condarco@condar.com
Full Policy:
Return Policy
Condar gladly accepts returns for items within 30 days of purchase. Please be guided by the following:
(1) If you've changed your mind or just don't like an item, return shipping charges are your responsibility. You will be refunded the cost of the item, original shipping is also your responsibility.
(2) If Condar has shipped an incorrect or defective product, we will gladly pick up the cost of return shipping and give you a full refund including original shipping costs.
(3) If you have ordered an incorrect item, give us a call at 828-436-2102, extension 2460 (8am-5pm Eastern Time). We will give you return instructions and help you order the correct item.
(4) To help us do a better job in the future, indicate the return reason and an explanation.
Return instructions:
(1) Call us to request a return and we will email you return instructions and a Return Authorization Number (RMA). DO NOT return an item without this number.
(2) Once we receive and inspect the item, we will credit you.
(3) Condar reserves the right not to issue a refund or issue only a partial refund if the returned item has been damaged or used and cannot be resold.
Free shipping for all U.S. orders over $100
