Terms of service

Woodstove-fireplaceglass.com guarantees your glass to arrive unbroken and to the precise specifications of your order. Because each piece of glass from Woodstove-fireplaceglass.com is uniquely made to order, we only accept returns if it falls within our returns policy (see below). Once the customer receives the order it is that customer's sole responsibility to care for the glass. If your glass is not made to your specifications you must notify Woodstove-fireplaceglass.com within 30 days of the order date. After 30 days Woodstove-fireplaceglass.com will not be held responsible for any errors made.